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Project: Support

Professional Services

Users can view, and choose, to request a call back about a range of professional services.

Background
Given
Natasha Romanoff is logged in
Scenarios
User requests a callback for a selection of topics.
Given
Natasha Romanoff navigates to the Professional services page
And
Natasha Romanoff should see 13 services listed
When
Natasha Romanoff selects 3 checkboxes
Then
Natasha Romanoff clicks the link Request a call back
Then
Natasha Romanoff should see 'Request a call back'
And
Natasha Romanoff should see '[email protected]'
And
Natasha Romanoff types 0208123123 in the Telephone: field
And
Natasha Romanoff types User in the Role: field
And
Natasha Romanoff types 10:00 in the Preferred time: field
Then
Natasha Romanoff clicks the button Send request
Then
Natasha Romanoff should see 'Request status'
And
Natasha Romanoff should see 'The request was successfully sent.'
And
Natasha Romanoff clicks the button OK
And
an email containing Natasha Romanoff request is sent to Colt with the following content:
Natasha Romanoff has requested to be contacted regarding the following Colt services via the Colt speedboat portal:
Envisioning Workshop, Virtualisation Assessment, Cloud Proof of Concept
Please open a new discussion with Natasha Romanoff using the following details:
Firstname: Natasha
Secondname: Romanoff
Email: [email protected]
Telephone: 0208123123
Role: User
Preferred contact time: 10:00
Request originated:
Notes: The requester has been informed that he/she will be contacted within one business day

Last published over 7 years ago by John James.